Boston's Best Receiving Warehouse: Held for Install Day
Sofas for Back Bay and lighting for Brookline ship to our Boston receiving warehouse on the South Shore and wait until our crew brings them into the room.
Receiving for the city, the western suburbs and both shores
Orders held at 389 Columbia Rd in Hanover travel up Route 3 into the city and Cambridge, west through Brookline and Newton to Concord, along the South Shore to Duxbury, and up the North Shore to Marblehead.
- Beacon Hill (02108)
- Back Bay (02116)
- South End (02118)
- Seaport (02210)
- North End (02113)
- Charlestown (02129)
- Jamaica Plain (02130)
- Cambridge (02138)
- Brookline (02445)
- Newton (02458)
- Wellesley (02482)
- Weston (02493)
- Lexington (02420)
- Concord (01742)
- Milton (02186)
- Quincy (02169)
- Hingham (02043)
- Cohasset (02025)
- Duxbury (02332)
- Marblehead (01945)
Mon–Fri, 9 AM – 3 PM · by appointment
Our Boston ship-to.
Put this on every PO. The sidemark line is how we match each box to your project as it comes off the truck.
- Sidemark every box and the bill of lading with your firm plus the client or project name.
- Carriers call ahead to book a dock slot, Monday to Friday, 9 AM to 3 PM, appointment required.
- Send us the PO or packing list; we check the delivery against it and flag anything short or wrong.
SHIP TO: Elite Anywhere — Receiving ATTN: [YOUR DESIGN FIRM] SIDEMARK: [CLIENT / PROJECT NAME] 389 Columbia Rd Suite 30, Hanover, MA 02339 Dock: Mon–Fri 9 AM–3 PM, by appointment Book a slot: (617) 830-7620 · bos@eliteanywhere.com
What happens when a shipment lands.
Receive
Have vendors ship to 389 Columbia Rd Suite 30, Hanover, MA 02339, with your name or project on each label. Carriers set an appointment Monday to Friday between 9am and 3pm. Send us your list and the bill of lading once the order ships.
Inspect, Photograph, and Document
On arrival, the outside packaging is condition-checked against the list you sent us; damage is reported before storage, and cartons are opened and inspected on request. Photos go into Terminal under your project, and your login shows what is already in Hanover and what is still on its way.
Store
The order sits grouped by project in climate-controlled space while a Wellesley kitchen is finished, a Cambridge closing is pushed back, or the September 1 lease turnover clogs the streets of Allston and Brighton.
Deliver and install
On the day you choose, our own crew loads in Hanover, sends a text about 30 minutes before arriving, and shares live tracking on the way. Railings and doorways are covered first, then every piece is placed and assembled and the cartons and blankets go back on the truck.
See what arrived, without calling.
Every piece is listed in Terminal with its vendor, sidemark, arrival photos and status, so you, your client or the install lead can check the order from anywhere.
| Photos | Item | Vendor | Status |
|---|---|---|---|
| Sofa, 96 in. | Vendor A | Received · photographed | |
| Dining table | Vendor B | Damage noted · claim filed | |
| Pendant lights ×3 | Vendor C | Booked · arriving Thu | |
| Area rug 9×12 | Vendor D | Ready for install |
Receiving in action, project by project.
What receiving looks like on real jobs: the vendors, the hold, and the day everything went in.
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Read the case studyWhen something arrives wrong, it’s on us to sort out.
We file the claim
Damaged or short? The arrival photos go with the claim, and we file it with the carrier or the vendor.
Certificates of insurance
Building needs a COI? Ask when you book the delivery and we send it to the building manager ahead of the date.
Climate-controlled storage
Upholstery, case goods, rugs and art wait wrapped and racked until the house is ready.
One install day
Every vendor’s pieces go out together: room-of-choice placement, assembly, and the packaging taken away.
What Boston receiving covers
A loading dock in place of a brick sidewalk
Arrival photos you can open from anywhere
Inspection whenever you ask, free
Surprise cartons traced, not refused
Storage that rides out a Massachusetts winter
Many vendors, one place to hold them
Building rules met before the crew arrives
What a receiving warehouse means for Greater Boston
A receiving warehouse is a commercial address that accepts deliveries for you when the home or office cannot. Ours for Boston is in Hanover: carriers book a weekday slot, the packaging is photographed and condition-checked against your list, and the order stays in climate-controlled storage until the rooms are finished.
What we receive
- Upholstery, case goods and dining sets
- Lighting, mirrors and framed art
- Rugs, outdoor furniture and accessories
- FF&E for hotels, offices and showrooms
How it arrives
- Single cartons through to crated, palletized freight
- Oversized pieces that need a dock, not a doorstep
- Custom and one-of-a-kind pieces that cannot be reordered
- Multi-vendor orders that land weeks apart
Who uses receiving in Boston.
The dock work is the same for every buyer, but what arrives and what it waits for change from one trade to the next, so each industry below has its own page.
Interior designers
Trade orders ship to our dock, not the client’s house, and wait there for install day.
Receiving for designers
Real estate
Staging and model-home furniture received and held until the property is ready to show.
Receiving for real estate
Procurement offices
Freight from many vendors, filed job by job and held until each site can take it.
Receiving for procurement
Furniture manufacturers
Freight received near your buyers, then carried into each customer’s home.
Receiving for manufacturers
Showrooms
Floor samples and client orders held off-site until the floor or the client is ready.
Receiving for showrooms
Hotels
FF&E received and held off-site, then delivered while the hotel stays open to guests.
Receiving for hotels
Art galleries
Crated works photographed on arrival, held climate-controlled, then hung where they go.
Receiving for galleries
Retailers
Fixtures and furnishings for a store opening, held until the space is ready for them.
Receiving for retailers
Online sellers
Oversized stock received and stored, and each order carried into the buyer’s home.
Receiving for online sellersReceiving warehouse, storage unit or 3PL for a Boston project?
| What you get | Receiving warehouse | Self-storage unit | Standard 3PL |
|---|---|---|---|
| Who accepts the delivery | Signed for at Hanover under your project name | Nobody, unless you drive out to meet the carrier | The warehouse floor, recorded as inventory |
| Can a freight line deliver there | Yes, by weekday appointment | Usually not; units are not built to take freight | Yes |
| Proof of condition on arrival | Packaging photographed, cartons opened on request | No record at all | Often just a box count |
| Through humid summers and freezing winters | Climate and humidity controlled, kept by project | Depends on the facility | Shelved for picking and shipping |
| Brownstones, triple-deckers and condo towers | Certificate of insurance sent ahead, route covered | Up to you and whoever you hire | Rarely part of the offer |
| What the last step looks like | Carried in, placed and assembled, packaging gone | You load and carry it yourself | Dropped at the curb or a dock |