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Your Austin Receiving Warehouse for Designers and Clients

Furniture for a Tarrytown remodel or a house above Lake Travis ships to our Austin receiving warehouse in Del Valle and waits there until the house is ready.

Include specific details such as pickup from and delivering to complete address, type of items, number of items, weight of each item, dimensions (L x W x H), current packaging type, and estimated value of the order.

50,000+Deliveries a year
99%On-time deliveries
<1%Damage rate
100%Transparent pricing
4.8★Positive reviews
Shipments being received at an Elite Anywhere warehouse

What a receiving warehouse does for an Austin project

A receiving warehouse is a business dock that signs for freight on your behalf. For Austin, ours is in Del Valle: carriers drop shipments there, the packaging is photographed and condition-checked against the list you sent us, and the order sits in climate-controlled storage until one crew takes it into the home.

What Del Valle receiving covers

Receiving at an Elite Anywhere warehouse
A dock that freight carriers will book
Furniture vendors and freight lines want a commercial address with posted hours. A Mueller townhome or a Travis Heights bungalow has neither, so the bill of lading names Burch Drive instead.
Photos as each shipment comes off the truck
The outside of every shipment is photographed and checked against your list, and the pictures are filed in Bond under your project name.
Cartons opened when you say so
Ask for an inspection and we open the carton and examine each piece, free of charge. A crate that turns up crushed is reported to you first, and you choose whether it gets opened.
Storage that outlasts a Texas August
Leather, solid wood, rugs and canvases wait in climate- and humidity-controlled space, not in a Pflugerville garage or a portable container parked on a Westlake driveway.
Freight nobody warned us about
Roughly two arrivals in every ten come with no notice. We phone the carrier or the shipper to match the load to its project rather than sending it back.
Paperwork for towers and offices
Residential towers near Rainey Street and offices at The Domain usually want a certificate of insurance on file before a crew comes in. We send it ahead and work to the window the building gives us.
Carried in, built, cleared out
The crew pads railings and door frames on the way in, brings each piece to its room, assembles and places it, then drives off with the boxes and blankets.

How receiving works at our Del Valle warehouse

Received boxes logged and stored at an Elite Anywhere warehouse
1

Receive

Vendors ship to 4200 Burch Drive B-5, Del Valle, TX 78617, with your name or project on the label, and carriers book a slot Monday to Friday between 9am and 3pm. We also request each shipper’s bill of lading, so we can compare what arrived with what the vendor says it sent.

2

Inspect, Photograph, and Document

The Del Valle team compares each shipment's outer packaging against your list; a split crate is reported before storage, and we open and inspect everything on request. Pictures go into Bond under your project, so the login shows the headboard is in and the nightstands still coming.

3

Store

Everything for the project waits together in secured, climate-controlled space while a Zilker remodel runs late or a Lakeway closing date moves. You can stop by to look at it or request new photos at any point.

4

Deliver and install

On the date you pick, one Elite Anywhere crew loads the full order in Del Valle and takes it downtown, into the west-side hills or up to the northern suburbs. A text comes about 30 minutes ahead of the crew, the truck can be followed live, and everything is placed and assembled before the packaging is hauled off.

Where should Austin freight go: receiving warehouse, storage unit or 3PL?

A receiving warehouse compared with a self-storage unit and a standard 3PL
What you getReceiving warehouseSelf-storage unitStandard 3PL
Who signs for the truckOur Del Valle team, against your project nameNo one, unless you drive out to meet itWarehouse staff, as inventory
Vendors that ship only to a business dockAccepted, by weekday appointmentUsually turned awayAccepted
What gets recordedPackaging photos in Bond; inspection when you askNothingCarton counts and SKUs
Through a Central Texas summerClimate and humidity controlledVaries; many units are neitherBuilt for stock that turns over fast
Downtown towers and Hill Country drivesCertificate of insurance sent, route protectedYou find and brief a moverRarely part of the service
Final stepPlaced, assembled, packaging removedYou haul it yourselfShipped onward or left at the door

The figures behind the Del Valle warehouse

One staffed warehouse for Austin, inside a network that receives and delivers across the country.

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2013the year the Del Valle warehouse opened
10staffed Elite Anywhere hubs, Del Valle one of them
50,000+deliveries a year across Elite Anywhere
Reviews

What our clients say.

★★★★★

“From the first call through, tracking and delivery everything was First Class. The delivery team was professional and courteous, they were prompt and accommodating. They made me feel like I was receiving a new Ferrari.”

MM
Michael MayrellGoogle review
Google
★★★★★

“These folks delivered a huge and heavy server rack at our office location. The property management was low key unhelpful and restricted us from using the elevator or pallet jacks. The crew that arrived was very careful with the delivery, and accommodated every request we had. Highly recommend these folks.”

SS
Shan SinghGoogle review
Google
★★★★★

“I like this service the guys were awesome came in put it all together and cleaned it up and left in a good time. Would definitely use them again. Paul”

PP
Paul PetrikGoogle review
Google
★★★★★

“Delivered my items as stated. Even called to let know they were on their way. Explained the setup and was very nice and professional.”

VF
VLaTrece FRANKSGoogle review
Google
★★★★★

“Really professional and careful. They set the equipment up and took away all the boxes. Great customer experience”

JB
Judi BoldenGoogle review
Google
★★★★★

“I had a great delivery set up and friendly explanation with my tempo machine. Thank you!!!”

GJ
Grace JardineGoogle review
Google
Frequently asked questions

Questions about receiving in Austin

Where is the Austin receiving warehouse?
At 4200 Burch Drive B-5, Del Valle, TX 78617, on the southeast side of the city. Our own staff run it, booking vendor freight in by appointment from Monday to Friday, 9am to 3pm. Call (512) 381-2267 to book a slot. Delivery, storage and the rest of our Austin service are on the Austin hub page.
Can furniture shipped from out of state wait in Austin until my house is finished?
Yes. Put your name or project on each purchase order, point the vendor at Burch Drive, and email us what to expect. Pieces can sit in climate-controlled storage for a week or a whole summer with no minimum term, and you are welcome to visit them or ask for current photos. The furniture storage page describes how stored pieces are looked after.
Do you receive for Austin interior designers and hospitality projects?
Yes. Orders from several vendors are logged to one project, your client login shows what has landed, and the install is booked when the room is done. FF&E for hotels is received the same way, and crews work around guests while the property stays open. Our interior designers page has the trade details.
Who finds out if a delivery shows up damaged in Del Valle?
You do, before it is shelved. Our team photographs the packaging on the dock, and a split carton or a punctured crate is reported to you so you can say whether we open it. Inspection on request is free, and the photos back up your claim with the vendor. Our national receiving page walks through every stage.
Do you also offer warehousing and fulfillment for Austin businesses?
Yes. Retailers, online sellers and furniture manufacturers can keep stock in Del Valle and use pick-and-pack, distribution and outbound shipping, as well as receiving for single projects. That side of the operation is on our Austin 3PL page.
What does receiving cost for an Austin project?
Every job is quoted individually. The price depends on how many vendors are shipping, how long the pieces stay in storage, and where the final delivery goes, from a downtown tower to a ranch house in Dripping Springs. List the vendors and the final address for us, and we’ll respond within 24 hours.

Vendor freight headed to Austin ahead of the install?

Send your vendors to Burch Drive in Del Valle and tell us your install date. We’ll respond within 24 hours, take in each delivery under your project name, and bring the whole order on one delivery day.

EA

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